Answer a few questions and get a ready-to-use privacy policy and terms of service — required by Google, Apple and the law. Copy or download, no sign-up.
Templates for general guidance, not legal advice. Review before publishing.
Terms and conditions do two jobs: they set out what you have agreed to provide, and they limit what happens when something goes wrong. Most disputes are not about clever drafting — they are about the two sides having different memories of what was promised.
If you sell to consumers rather than businesses, large parts of your terms are subject to the Consumer Rights Act 2015 and cannot be drafted away.
A term that a court considers unfair does not just fail — its presence can undermine confidence in the rest of your terms. Aggressive drafting against consumers tends to be counterproductive.
Terms only apply if the customer had a genuine chance to read them before agreeing. A link in the footer is weak. An unticked checkbox beside “I agree to the terms” at checkout, with the terms linked, is the standard that holds up. Pre-ticked boxes do not count.
Not always, but without them the default legal position applies, which is usually less favourable to you. If you take payment, they are strongly advisable.
Partly. You can cap liability at a reasonable level, but you can never exclude liability for death or personal injury from negligence, and you cannot remove consumers' statutory rights.
Consumers buying online generally have 14 days from receiving goods to cancel without reason. Exceptions include bespoke items and digital content they have begun accessing.
Give the customer a real opportunity to read them before they commit — an unticked “I agree” checkbox linking to the terms at checkout is the reliable approach.